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Royal Sonesta Chicago Downtown Chicago, Illinois
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Royal Sonesta Chicago Downtown › FAQs

Know before you go

Royal Sonesta Chicago Downtown FAQs

Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.

350 answersLast verified Nov 12, 2026By BookResorts

The basics

9
What is the address of Royal Sonesta Chicago Downtown?

Royal Sonesta Chicago Downtown is at 71 E Wacker Dr, Chicago, Illinois, 60601, US.

What is the phone number to contact Royal Sonesta Chicago Downtown through BookResorts?

BookResorts agents are available 24/7 at +1 (888) 605-1350 to help with reservations and questions about Royal Sonesta Chicago Downtown.

Is Royal Sonesta Chicago Downtown an all-inclusive hotel?

No. Royal Sonesta Chicago Downtown is not all-inclusive; rates do not include meals and drinks.

Does Royal Sonesta Chicago Downtown have a pool or spa?

Royal Sonesta Chicago Downtown does not have a swimming pool, and no on-site spa name or services could be verified for this property.

What on-site dining options are available at Royal Sonesta Chicago Downtown?

The hotel’s on-site restaurant is Hoyt's Chicago, which serves breakfast, lunch, dinner and happy hour and offers in-room delivery from 6:30 a.m. to 11 p.m.

Is there a fitness center at Royal Sonesta Chicago Downtown?

Yes. The hotel has a 24/7 fitness center with cardio and strength equipment, including a Peloton bike.

Does Royal Sonesta Chicago Downtown charge a destination or resort fee?

Yes. A mandatory daily Destination Fee applies and includes basic Wi‑Fi for unlimited devices, 24/7 fitness center access, two arrival waters, and a $10 food & beverage credit at Hoyt's.

Does Royal Sonesta Chicago Downtown offer valet and self-parking?

Yes. The hotel offers valet parking with tiered pricing and limited in-and-out privileges, and discounted self-parking is available at nearby off-site facilities.

Does Royal Sonesta Chicago Downtown accept credit cards and cash?

The property accepts major credit cards including Visa, Mastercard and American Express; cash is not accepted and a credit card is required to guarantee reservations.

Age policy & families

8
Is Royal Sonesta Chicago Downtown family-friendly?

Yes. Royal Sonesta Chicago Downtown is marketed as family-friendly and offers a Family Suite among its room types.

What is the age policy for checking in at Royal Sonesta Chicago Downtown?

The reservation holder or main guest checking in must be at least 21 years old and must present a photo ID and credit card at check-in.

Can children stay free at Royal Sonesta Chicago Downtown?

Children 17 and under can stay free using existing bedding when occupying a parent or guardian’s room; children 18 and older are charged as adults.

Are cots or rollaway beds available for families at Royal Sonesta Chicago Downtown?

Information about cots or rollaway beds is not specified in the materials provided; contact the hotel or BookResorts for details.

Is there kid-friendly dining at Hoyt's Chicago in Royal Sonesta Chicago Downtown?

Yes. Hoyt's Chicago welcomes children of all ages and serves breakfast, lunch and dinner suitable for families.

Does Royal Sonesta Chicago Downtown have activities for children on-site?

No specific on-site children's activities are listed in the provided materials; families can use the Chicago Riverwalk and nearby attractions.

Are there family room options at Royal Sonesta Chicago Downtown?

Yes. The property lists a Family Suite and other suite types that can accommodate families among its 381 guest rooms.

Are strollers or babysitting services available at Royal Sonesta Chicago Downtown?

Babysitting and stroller availability are not detailed in the provided facts; ask the concierge or BookResorts to confirm and arrange services.

Check-in & hotel policies

9
What are the standard check-in and check-out times at Royal Sonesta Chicago Downtown?

Standard check-in is 4:00 PM and standard check-out is 11:00 AM.

Can I arrange a late check-in at Royal Sonesta Chicago Downtown?

Yes. The front desk is 24 hours and late check-in can be arranged in advance; arrivals as late as 2:00 AM should be booked for the preceding night if needed.

Does Royal Sonesta Chicago Downtown offer airport shuttle service?

No. The hotel does not offer airport shuttle service, but it is about one block from rapid transit that connects to both O'Hare and Midway airports.

What is included in the Destination Fee at Royal Sonesta Chicago Downtown?

The mandatory Destination Fee includes basic Wi‑Fi for unlimited devices, 24/7 fitness center access, two arrival bottles of water, and a $10 food & beverage credit at Hoyt's Chicago.

What is the hotel's pet policy at Royal Sonesta Chicago Downtown?

The hotel is pet-friendly, allowing up to two well-behaved pets per suite with a non-refundable $100 pet fee per stay; service animals are exempt.

Is a credit card required at check-in for Royal Sonesta Chicago Downtown?

Yes. A credit card is required to guarantee reservations, and a refundable incidental deposit may be collected on arrival and returned after check-out subject to inspection.

Does Royal Sonesta Chicago Downtown provide luggage storage and concierge services?

Yes. The hotel offers concierge services, luggage storage, porter service and a 24-hour front desk.

Are there any accessibility features at Royal Sonesta Chicago Downtown?

Yes. The hotel offers wheelchair-accessible rooms, a wheelchair-accessible registration desk, a stair-free path to the entrance and a front entrance ramp; some limitations are noted for accessible rooms.

Does Royal Sonesta Chicago Downtown accept cash or only cards?

Cash is not accepted; the hotel accepts major credit cards and requires a credit card for reservations.

Rooms & suites overview

9
How many rooms and suites does Royal Sonesta Chicago Downtown have?

Royal Sonesta Chicago Downtown has 381 total guest rooms, including 34 suites.

What suite types are available at Royal Sonesta Chicago Downtown?

Suite types include Superior Suite (State, Hearing, Royal, LaSalle), Suite, 1 Bedroom, Suite (Skyline), Junior Suite (Family, Fitness), Superior Studio (Columbus,), Suite, 2 Bedrooms, and others as listed.

Which rooms at Royal Sonesta Chicago Downtown offer river views?

Named river-view options include Superior Suite, River View and Premier Room, 1 King Bed, River View, as well as Premier Room, 2 Queen Beds, River View.

What room types at Royal Sonesta Chicago Downtown have multiple beds?

Options with multiple beds include Deluxe Room, 2 Queen Beds; Room, Multiple Beds (2 King Beds); Premier Room, 2 Queen Beds, River View; and other specified two-guest configurations.

Are there hearing-accessible rooms at Royal Sonesta Chicago Downtown?

Yes. The hotel lists hearing-accessible room options such as Room (Hearing), Superior Suite (State, Hearing), Superior Suite (Hearing) and Premier Room (Royal, Hearing).

What is the Deluxe Room configuration at Royal Sonesta Chicago Downtown?

Deluxe Room options include Deluxe Room, 2 Queen Beds and Deluxe Room, 1 King Bed, City View; square footage and guest capacity are noted on specific room descriptions.

Is in-room dining available to all rooms at Royal Sonesta Chicago Downtown?

Yes. In-room dining is available with delivery from Hoyt's Chicago from 6:30 a.m. to 11 p.m.

Are there suites named for specific themes at Royal Sonesta Chicago Downtown?

Yes. The property offers themed suites including Junior Suite (Family), Junior Suite (Fitness) and Suite (Skyline).

Can I get river- or skyline-view rooms at Royal Sonesta Chicago Downtown?

Yes. Several room and suite types are offered with river or skyline views, such as Superior Suite, River View and Suite (Skyline).

Room by room

247

Superior Suite (State, Hearing)

How are the beds arranged in the Superior Suite (State, Hearing), and how many people does it sleep?

The suite has one king bed with a pillowtop mattress, hypo-allergenic bedding and a down comforter, plus a twin-size sofa bed , so it sleeps three guests . A rollaway or extra bed can be added for a surcharge.

How big is this suite, and what is the layout like?

The Superior Suite (State, Hearing) offers 1,500 sq. ft. of individually decorated and furnished space, with a bedroom area and separate living space, a desk with chair, and thin carpet throughout. Connecting rooms are available if your group needs more space.

What accessibility and hearing features does the suite have?

The suite is designed for accessibility, with a ceiling hoist , thin carpet and a closed-captioned TV . The 37-inch plasma TV carries satellite and premium channels.

What is the bathroom like?

It is a private bathroom with a shower/bathtub combination . Bathrobes, slippers, towels, a hair dryer and free toiletries are provided.

Is the Superior Suite a good choice for families or a longer stay?

Yes. Royal Sonesta Chicago Downtown welcomes children of all ages, and children 17 and under stay free using existing bedding in a parent's or guardian's room. For longer stays, the suite has a refrigerator, a coffee/tea maker, a desk and chair, free local calls and weekly housekeeping.

What is included with my stay, and what is the Destination Fee?

A mandatory $32 daily Destination Fee covers basic Wi-Fi for unlimited devices, 24/7 fitness center access, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's . In the suite itself, free WiFi at 25+ Mbps and free local calls are included.

Is there a pool, and where can I work out?

The hotel does not have a swimming pool . It does have a 24/7 fitness center with cardio and strength equipment, including a Peloton bike, and guests can also jog along the adjacent Chicago Riverwalk. Chicago's Lake Michigan beaches are free to use, and Oak Street Beach is widely cited as the closest to downtown.

Where can I eat, and does the hotel offer room service?

Hoyt's Chicago , the on-site restaurant, serves American cuisine for breakfast, lunch, dinner and happy hour, with river views and craft cocktails. Breakfast starts at 6:30 AM, and in-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. The Market Place bar offers local beer, wine, prosecco and cocktails.

What is within walking distance of the hotel, and how do I get here from the airport?

The hotel is at 71 E Wacker Drive in the Loop. The Chicago Riverwalk is about 4 minutes on foot , Cloud Gate about 5 minutes, and Millennium Park and the Art Institute about 7 minutes each. The Magnificent Mile is about one block east. There is no airport shuttle, but the CTA is about a block away. The Blue Line from O'Hare takes roughly 40-55 minutes and the Orange Line from Midway roughly 30-40 minutes.

Suite, 1 Bedroom

What does the One-Bedroom Suite at Royal Sonesta Chicago Downtown look out on?

The suite is known for its calming downtown views . The hotel is a 39-story tower at 71 E Wacker Drive, where the Chicago River meets Michigan Avenue, so you are in the middle of the Loop. The Chicago Riverwalk is about a 4-minute walk away.

How are the beds arranged and how many people does the suite sleep?

The suite has 1 king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding. A twin-size sofa bed in the living area brings the total to 3 guests . A rollaway or extra bed can be added for a surcharge.

What is the bathroom like?

It is a private bathroom with a shower/bathtub combination . Guests find bathrobes, slippers, towels, a hair dryer and free toiletries waiting.

Is the suite accessible for guests with mobility or hearing needs?

The suite includes a ceiling hoist and a closed-captioned TV , and the floors are thin carpet. Guests with specific accessibility requirements should mention them when booking so the hotel can arrange the right room.

Is the suite a good fit for families, couples or longer stays?

Yes. The hotel is family-friendly, and children 17 and under stay free using existing bedding in a parent's or guardian's room. Couples get a separate bedroom and living area. Longer stays are supported by the desk, refrigerator, coffee/tea maker and weekly housekeeping. Connecting rooms are available for larger parties. The booking guest must be at least 21 and show a photo ID and credit card at check-in.

What does the daily destination fee cover?

A mandatory $32 daily Destination Fee includes 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's . The hotel's Government Rate waives the fee.

Where can I eat and drink without leaving the hotel?

Hoyt's Chicago serves American cuisine for breakfast, lunch, dinner and happy hour, with river views, seasonal plates and craft cocktails. Breakfast starts at 6:30 AM, and it takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. Market Place is the on-site bar, with local beer, wine, prosecco and cocktails such as the Chicago Mule.

How do I get to the hotel from O'Hare or Midway, and is there parking?

The hotel has no airport shuttle . It is about one block from Chicago's rapid transit. The CTA Blue Line takes about 40-55 minutes from O'Hare, and the Orange Line takes about 30-40 minutes from Midway. Rideshare typically costs $40-50 from O'Hare and $25-35 from Midway. Valet parking is available, with three in-and-out privileges on the overnight rate. Discounted off-site self-parking is also nearby.

What is within walking distance of the suite?

The Magnificent Mile is about 4 minutes away on foot. Cloud Gate (the Bean) is about 5 minutes away. Millennium Park and the Art Institute of Chicago are each about 7 minutes away. Navy Pier is about 15 minutes away on foot. The hotel has no swimming pool, but Chicago's Lake Michigan beaches are free to use.

Superior Suite (State)

How are the beds arranged in the Superior Suite at Royal Sonesta Chicago Downtown?

The bedroom has 1 King Bed with a pillowtop mattress, down comforter and hypo-allergenic bedding. The living area adds a twin-size sofa bed , so the suite sleeps 3 guests . A rollaway/extra bed can be added for a surcharge. Children 17 and under stay free using existing bedding when sharing a parent's or guardian's room.

How big is the Superior Suite and what is the layout?

The suite measures 1500 sq. ft. and is divided into a bedroom and a living area. It also has a desk and desk chair for working. The rooms are individually decorated and furnished, so the look can vary slightly from one suite to another. If you need more space, connecting rooms are available.

What is the bathroom like in this suite?

The private bathroom has a shower/bathtub combination . You also get bathrobes, slippers, towels, free toiletries and a hair dryer.

Does the Superior Suite have accessibility features?

Yes. The suite lists a ceiling hoist and a closed-captioned TV . The floors are thinly carpeted. Guests with specific mobility or sensory needs can tell the hotel their requirements when booking so the suite can be matched to them.

What is included with my stay, and what is the Destination Fee?

A mandatory daily Destination Fee of $32.00 applies. It covers 24/7 fitness center access (cardio and strength equipment, including a Peloton bike), basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food & beverage credit at Hoyt's . The Government Rate waives the fee. The suite itself has a 37-inch plasma TV with satellite and premium channels, a refrigerator, a coffee/tea maker and free local calls.

Is this suite a good fit for families, couples or longer stays?

The hotel is family-friendly and welcomes children of all ages. The king bed, twin sofa bed and 1500 sq. ft. of space suit a couple or a small family of up to three. A refrigerator, desk and weekly housekeeping help on longer stays. Well-mannered pets are welcome, up to two per suite, with a $100 non-refundable fee per stay. The hotel has no swimming pool or spa, but guests can use the 24/7 fitness center or jog along the Riverwalk.

What is within walking distance of the hotel?

The hotel is at 71 E Wacker Drive in the Loop. The Chicago Riverwalk is about a 4-minute walk. Cloud Gate is about 5 minutes away, and Millennium Park and the Art Institute of Chicago are each about 7 minutes. The Magnificent Mile is about a 4-minute walk, Willis Tower about 9-10 minutes and Navy Pier about 15 minutes.

Where can I eat and drink at the hotel?

Hoyt's Chicago is the on-site restaurant. It serves American cuisine for breakfast, lunch, dinner and happy hour, with river views, and it takes reservations. Breakfast runs from 6:30 to 11:00 AM. In-room dining from Hoyt's is available from 6:30 AM to 11 PM. The Market Place bar serves local beer, wine, prosecco and cocktails such as the Chicago Mule.

How do I get to the hotel from O'Hare or Midway, and what about parking?

The hotel has no airport shuttle , but rapid transit is about one block away. The CTA Blue Line from O'Hare takes roughly 40-55 minutes for a $5 fare. The Orange Line from Midway takes roughly 30-40 minutes. Rideshare typically costs $40-50 from O'Hare and $25-35 from Midway. The hotel offers valet parking , and the overnight rate includes three in-and-out privileges. Discounted self-parking nearby costs $58 per night at 111 E. Wacker and $53 per night at 60 E Lake. The hotel garage has a height limit of 6'3".

What should I know about check-in and payment?

Check-in is from 4:00 PM and check-out is at 11:00 AM . The reservation holder must be at least 21 years old and show a photo ID and credit card. Cash is not accepted. A refundable incidental deposit of around $100 may be taken by card at arrival. The front desk is staffed 24 hours. Arrivals as late as 2 AM need to be arranged in advance.

Superior Suite, River View

What does the Superior Suite, River View look out on?

As the name says, this suite faces the Chicago River . It sits in the 39-story Royal Sonesta Chicago Downtown tower at 71 E Wacker Drive, next to the Chicago Riverwalk, so you wake up on the water side of the Loop.

How big is the Superior Suite, River View, and who does it sleep?

The suite measures 960 sq. ft. and sleeps up to 3 guests . It has 1 king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding. A rollaway/extra bed can be added for a surcharge. Connecting rooms are also available for larger groups.

What is the bathroom like?

The suite has a private bathroom with a shower/bathtub combination . It comes with bathrobes, slippers, towels, free toiletries and a hair dryer.

What in-room amenities can I expect?

You get a 37-inch plasma TV with premium channels and closed captioning, a coffee/tea maker , a refrigerator, and free WiFi (25+ Mbps). There is also a desk with a chair, free local calls, an iron and ironing board, air conditioning and blackout drapes. In-room dining from Hoyt's Chicago runs from 6:30 a.m. to 11 p.m.

What is included with my stay in this suite?

The mandatory Destination Fee of $32.00 per day covers 24/7 fitness center access, basic WiFi for unlimited devices, two bottles of water on arrival and a $10 food & beverage credit at Hoyt's . The Government Rate waives the fee.

Is the suite suitable for families or a longer stay?

Yes. The hotel welcomes children of all ages, and children 17 and under stay free using existing bedding in a parent's or guardian's room. The 960 sq. ft. of space, desk, refrigerator and coffee/tea maker suit a longer visit. The booking guest must be at least 21 and show photo ID and a credit card at check-in.

Is the suite accessible?

Accessibility features including a ceiling hoist are provided for guests who need them, and the TV has closed captioning. Mention any needs when you book so the hotel can arrange the right room.

How close is the hotel to the Riverwalk, Millennium Park and restaurants?

The Chicago Riverwalk is about a 4-minute walk away, and the Magnificent Mile is about one block east. Millennium Park and the Art Institute of Chicago are each about 7 minutes on foot. Hoyt's Chicago, the on-site restaurant, serves breakfast, lunch, dinner and happy hour, and takes reservations. The hotel has no swimming pool.

What are check-in times, and how do I get here from the airports?

Check-in is at 4:00 PM and check-out at 11:00 AM . The hotel has no airport shuttle, but the CTA rapid transit is about one block away. The Blue Line runs from O'Hare, and the Orange Line runs from Midway. Valet parking is available if you drive.

Deluxe Room, 2 Queen Beds, City View

What does the City View look like from the Deluxe Room, 2 Queen Beds?

This room faces the city, framing the energy of the Loop from a 39-story tower at 71 E Wacker Drive. The hotel sits beside the Chicago Riverwalk and a short walk from Michigan Avenue and Millennium Park. Blackout drapes let you sleep in after a late night out.

How are the beds arranged, and how many people does the room sleep?

The room has two Queen Beds with pillowtop mattresses, down comforters and hypo-allergenic bedding, and it sleeps up to 4 guests . At 500 sq. ft. it gives a group of four room to spread out. A rollaway/extra bed can be added for a surcharge.

What is the bathroom like?

The private bathroom has a shower/bathtub combination, so you can choose a quick rinse or a soak. Bathrobes, slippers, towels, free toiletries and a hair dryer are provided.

What is included with this room, and is there a resort or destination fee?

A mandatory Destination Fee of $32 per day applies. It covers 24/7 fitness center access, basic WiFi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's. In the room you also get a refrigerator, coffee/tea maker, a 37-inch plasma TV with premium channels, a laptop safe, an iron and ironing board, and free local calls.

Is this room a good fit for families or groups?

Yes. The hotel welcomes children of all ages, and children 17 and under stay free using existing bedding in a parent's or guardian's room. Two Queen Beds suit a family of four, and connecting rooms are available for larger parties. The booking guest must be at least 21 and show photo ID and a credit card at check-in.

Does the room have accessibility features?

The room lists a ceiling hoist , thin carpet and a closed-captioned TV. Please mention any specific mobility needs when you book so the hotel can arrange the right room for you.

Where can I eat, and is there a pool or gym?

Hoyt's Chicago is the on-site restaurant, serving American cuisine for breakfast, lunch, dinner and happy hour, with river views and craft cocktails. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. The hotel has no swimming pool , but the 24/7 fitness center has cardio and strength equipment, including a Peloton bike. You can also jog along the Riverwalk next door.

How do I get to the hotel from O'Hare or Midway, and what about parking?

The hotel has no airport shuttle , but the rapid transit is about a block away. The CTA Blue Line from O'Hare takes about 40-55 minutes for a $5 fare, and the Orange Line from Midway takes about 30-40 minutes. Rideshare typically costs $40-50 from O'Hare and $25-35 from Midway. Valet parking is available, and discounted off-site self-parking is nearby; the hotel garage has a height limit of 6'3".

What is within walking distance of the hotel, and where is the nearest beach?

From the hotel it is about a 5-minute walk to Cloud Gate (the Bean) , 7 minutes to Millennium Park and the Art Institute of Chicago, and about 15 minutes to Navy Pier. The Magnificent Mile is roughly one block east. The nearest beach is Oak Street Beach on Lake Michigan, and Chicago's lakefront beaches are free to use.

What are check-in, check-out and payment requirements?

Check-in is at 4:00 PM and check-out at 11:00 AM. Reservations must be guaranteed with a credit card, and cash is not accepted. A refundable incidental deposit of around $100 may be collected at arrival. Front desk service runs 24 hours, and a late arrival as late as 2 AM needs to be arranged in advance.

Deluxe Room, 1 King Bed, City View

What does the Deluxe Room, 1 King Bed, City View look out on?

This 450 sq. ft. room faces the city, putting you in the heart of the Loop at 71 E Wacker Drive, where the Chicago River meets Michigan Avenue. Blackout drapes let you darken the room when you want to sleep in.

How is the bed set up and how many guests does the room sleep?

The room has one king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding, and it sleeps two guests . A rollaway or extra bed can be added for a surcharge, and connecting rooms can be requested if your group is larger.

What is the bathroom like?

The private bathroom has a shower/bathtub combination, towels, free toiletries and a hair dryer. Bathrobes and slippers are provided as well.

Is the room suitable for guests who need accessibility features?

The room lists a ceiling hoist and a closed-captioned TV , and the carpet is thin. Tell the hotel your specific needs when you book so the room can be matched to them.

Is this a good room for working during my stay?

Yes. It has a desk and desk chair for laptop work, free WiFi (25+ Mbps) , free local calls and an iron and ironing board. A refrigerator and a coffee/tea maker are in the room, and the front desk and business center run 24 hours.

What is included with my stay, and are there extra fees?

A mandatory $32 daily Destination Fee applies. It covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's . Check-in is from 4:00 PM and check-out is 11:00 AM. The booking guest must be at least 21 and show photo ID and a credit card.

Where can I eat and drink at the hotel?

Hoyt's Chicago is the on-site restaurant, serving American dishes for breakfast, lunch, dinner and happy hour, with river views, craft cocktails and local brews. It takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. The Market Place bar serves local beer, wine, prosecco and cocktails.

Does the hotel have a pool or spa?

The hotel has no swimming pool , and no spa is offered. Guests can use the 24/7 fitness center , which has cardio and strength equipment and a Peloton bike. The Chicago Riverwalk is also a short walk away for a jog.

What can I walk to from the hotel?

The location is very walkable. The Chicago Riverwalk and the Magnificent Mile are each about 4 minutes away. Cloud Gate (the Bean) is about 5 minutes away. Millennium Park and the Art Institute of Chicago are each about 7 minutes away, and Navy Pier is about 15 minutes on foot.

How do I get to the hotel from the airport?

The hotel has no airport shuttle , but the rapid transit is about one block away. From O'Hare, the CTA Blue Line takes about 40-55 minutes for a $5 fare. From Midway, the Orange Line takes about 30-40 minutes. Rideshare typically costs $40-50 from O'Hare and $25-35 from Midway.

Studio (Columbus)

What does the Studio (Columbus) at Royal Sonesta Chicago Downtown look out on?

The studio has views toward the Chicago Riverwalk and the city skyline . The hotel is a 39-story tower at 71 E Wacker Drive, right beside the Riverwalk, so you are at the meeting point of the river and Michigan Avenue.

How are the beds arranged and how many guests does the Studio (Columbus) sleep?

The room has one king bed and a twin-size sofa bed and sleeps up to 3 guests across 650 sq. ft. A rollaway/extra bed can be added for a surcharge. It suits a couple, or a couple with one child or friend.

What is the bathroom like?

The bathroom is private and has a shower/bathtub combination . It comes with bathrobes, slippers, towels, free toiletries and a hair dryer.

Is the Studio (Columbus) a good choice for families or longer stays?

Yes. The hotel is family-friendly, and children 17 and under stay free using existing bedding in a parent's or guardian's room. The studio has a fridge, a coffee/tea maker, a desk and weekly housekeeping, which helps on longer visits. Connecting rooms are available for larger parties.

What is included with the room, and what is the Destination Fee?

A mandatory $32 daily Destination Fee applies. It covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's. In the room itself you get a 37-inch plasma TV with satellite and premium channels, a coffee/tea maker and a refrigerator.

Does the hotel have a pool, and where can I swim or relax by the water?

The hotel has no swimming pool , but it does have a 24/7 fitness center with cardio and strength equipment and a Peloton bike. Guests can also jog along the adjacent Riverwalk. For a beach, Oak Street Beach in the Gold Coast is widely cited as the nearest to the Loop, and Chicago's Lake Michigan beaches are free to use.

Where can I eat and drink at the hotel?

Hoyt's Chicago is the on-site restaurant, serving American dishes for breakfast, lunch, dinner and happy hour, with river views, and it takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. The Market Place bar offers local beer, wine, prosecco and cocktails.

How do I get to the hotel from O'Hare or Midway, and what about parking?

The hotel does not run an airport shuttle . Chicago's rapid transit is about one block away, with the Blue Line from O'Hare taking roughly 40-55 minutes and the Orange Line from Midway roughly 30-40 minutes. Rideshare typically costs $40-50 from O'Hare and $25-35 from Midway. Valet parking is offered, and discounted off-site self-parking is available nearby.

What is within walking distance of the Studio (Columbus)?

Cloud Gate (the Bean) is about a 5-minute walk . Millennium Park and the Art Institute of Chicago are each about 7 minutes away. The Magnificent Mile is roughly 4 minutes, and Navy Pier about 15 minutes. The Chicago Architecture Center River Cruise departure point is only about 550-600 feet away.

What should I know about check-in, age requirements and pets?

Check-in is from 4:00 PM and check-out is at 11:00 AM. The main guest must be at least 21 and show a photo ID and credit card, and cash is not accepted. Pets are welcome, with up to two per suite and a $100 non-refundable fee per stay. Service animals are exempt from the fee.

Room (Hearing)

What is the Hearing Room at Royal Sonesta Chicago Downtown?

It is a 450 sq. ft. accessible room with a closed captioned TV, a ceiling hoist and thin carpet. It sleeps two guests on a king bed and is individually decorated and furnished.

How is the bed set up and who does the room sleep?

The room has 1 king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding, so it sleeps two guests comfortably. A rollaway/extra bed can be added for a surcharge.

What is the bathroom like?

The private bathroom has a shower/bathtub combination , with bathrobes, slippers, free toiletries, a hair dryer and towels provided.

What accessibility features does this room have?

The room includes a ceiling hoist , thin carpet and a closed captioned TV . Blackout drapes and air conditioning help with rest and comfort.

What in-room amenities can I expect for working or relaxing?

You get a 37-inch plasma TV with satellite and premium channels, free WiFi (25+ Mbps) , a desk and desk chair, a coffee/tea maker, a refrigerator, an iron and ironing board, and free local calls.

What does the daily Destination Fee cover?

A mandatory $32.00 daily Destination Fee includes 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food & beverage credit at Hoyt's. The Government Rate waives it.

Is there a pool, and where can I eat?

The hotel has no swimming pool , but guests can use the 24/7 fitness center , which has a Peloton bike, or jog the adjacent Chicago Riverwalk. On-site, Hoyt's Chicago serves breakfast, lunch, dinner and happy hour, and in-room dining runs from 6:30 a.m. to 11 p.m.

What is nearby on foot, and how do I get here from the airport?

Millennium Park is about a 7-minute walk and the Art Institute of Chicago is also about 7 minutes away. The Magnificent Mile is roughly 4 minutes away. The hotel has no airport shuttle, but it is about one block from the rapid transit , which serves both O'Hare and Midway.

What are the check-in rules and parking options?

Check-in is from 4:00 PM and check-out is by 11:00 AM . The booking guest must be at least 21 with photo ID and a credit card. Valet parking is available, and discounted off-site self-parking is around $58 per night.

Superior Suite (Royal)

What does the Superior Suite (Royal) at Royal Sonesta Chicago Downtown look out on?

The suite offers downtown river and skyline views . The hotel is a 39-story tower at 71 E Wacker Drive, right beside the Chicago Riverwalk, in the Loop where the Chicago River meets Michigan Avenue.

How is the bed set up and how many guests does the suite sleep?

The suite has one king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding, and it sleeps up to three guests . A rollaway/extra bed is available for a surcharge. Children 17 and under stay free using existing bedding in a parent's or guardian's room.

How big is the suite and does it suit a longer stay?

At 960 sq. ft. , it is a spacious suite for a city break or a longer visit. It has a desk and desk chair, an iron and ironing board, a refrigerator, a coffee/tea maker, free WiFi (25+ Mbps), free local calls and weekly housekeeping.

What is the bathroom like?

The private bathroom has a shower/bathtub combination , with bathrobes, slippers, towels, free toiletries and a hair dryer.

Is the Superior Suite (Royal) accessible, and can I connect it to another room?

The suite is noted for accessibility, with a ceiling hoist and a closed-captioned TV. Connecting rooms are available , which helps families or groups who want adjoining space.

What is included with my stay, and what do I pay on top of the room rate?

A mandatory $32 daily Destination Fee applies. It covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's. The Government Rate waives the fee.

Where can I eat, work out or swim at the hotel?

Hoyt's Chicago is the on-site restaurant, serving American cuisine for breakfast, lunch, dinner and happy hour, with river views and in-room dining from 6:30 a.m. to 11 p.m. The 24/7 fitness center has cardio and strength equipment including a Peloton bike, and you can jog the adjacent Riverwalk. The hotel does not have a swimming pool .

What is within walking distance of the hotel?

The Riverwalk is about a 4-minute walk , the Magnificent Mile is about a block east, Cloud Gate (the Bean) is about 5 minutes away, and Millennium Park and the Art Institute of Chicago are each about 7 minutes. Navy Pier is roughly a 15-minute walk.

How do I get to the hotel from the airport, and where do I park?

The hotel has no airport shuttle , but the CTA is about a block away. The Blue Line runs from O'Hare in roughly 40-55 minutes, and the Orange Line runs from Midway in roughly 30-40 minutes. The hotel offers valet parking , and discounted off-site self-parking is nearby. Check-in is at 4:00 PM, check-out is at 11:00 AM, and the booking guest must be 21 or older with photo ID and a credit card.

Junior Suite (Family)

What does the Junior Suite (Family) at Royal Sonesta Chicago Downtown look out on?

The suite has views of the Chicago River and the city skyline . The hotel is a 39-story tower at 71 E Wacker Drive, right beside the Chicago Riverwalk, so you are in the middle of the Loop.

How are the beds arranged and how many people does the suite sleep?

The suite has one king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding. It sleeps up to four guests . A rollaway/extra bed can be added for a surcharge, and connecting rooms are available if your group needs more space.

How big is the Junior Suite (Family) and what is in it?

It measures 780 sq. ft. and is individually decorated and furnished. It has a desk and chair, a refrigerator, a coffee/tea maker, an iron and ironing board, blackout drapes and climate-controlled air conditioning. A 37-inch plasma TV with premium satellite channels and free WiFi (25+ Mbps) are included, as are free local calls.

What is the bathroom like?

The private bathroom has a shower/bathtub combination, which is handy if you are travelling with children. You also get bathrobes, slippers, towels, free toiletries and a hair dryer.

Is this suite a good choice for families?

Yes. Royal Sonesta Chicago Downtown welcomes children of all ages, and children 17 and under stay free in a parent's or guardian's room using existing bedding. The king bed and rollaway option suit a family of four. The booking guest must be at least 21 and show a photo ID and credit card at check-in.

Is the suite accessible?

It includes a ceiling hoist and a closed captioned TV , and the flooring is thin carpet. If you have specific mobility needs, mention them when you book so the hotel can match you to the right room.

What does the daily Destination Fee include?

A mandatory $32.00 daily Destination Fee applies. It covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food & beverage credit at Hoyt's. The hotel's Government Rate waives the fee.

Is there a pool, and where can I eat?

The hotel has no swimming pool . It does have a 24/7 fitness center with a Peloton bike, and you can jog along the Chicago Riverwalk next door. Hoyt's Chicago is the on-site restaurant, serving breakfast, lunch, dinner and happy hour with river views, and it takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m.

How do I get to the hotel from the airport, and what is within walking distance?

The hotel has no airport shuttle . Rapid transit is about one block away. The CTA Blue Line from O'Hare takes roughly 40-55 minutes and the Orange Line from Midway roughly 30-40 minutes. Rideshare costs about $40-50 from O'Hare and $25-35 from Midway. On foot, Cloud Gate is about 5 minutes away , Millennium Park and the Art Institute of Chicago about 7 minutes, and Navy Pier about 15 minutes. Valet parking is offered, and the garage has a 6'3" height limit.

Deluxe Room

What can I see from the Deluxe Room at Royal Sonesta Chicago Downtown?

The Deluxe Room is designed around skyline and Chicago River perspectives from the heart of the Loop. The hotel stands at 71 E Wacker Drive, right beside the Chicago Riverwalk, and the Magnificent Mile is about one block east.

How are the beds set up, and how many people can the room sleep?

The 500 sq. ft. Deluxe Room has two queen beds and sleeps up to 4 guests . The beds have pillowtop mattresses, down comforters and hypo-allergenic bedding. That makes it a comfortable fit for two couples, friends travelling together, or a family.

Is the Deluxe Room a good choice for families?

Yes. Children of all ages are welcome, and children 17 and under stay free using existing bedding in a parent's or guardian's room. A rollaway/extra bed can be added for a surcharge, and connecting rooms are offered for larger groups. Guests aged 18 and over are charged as adults. The booking guest must be at least 21.

What is the bathroom like?

It is a private bathroom with a shower/bathtub combination , plus bathrobes, slippers, towels, free toiletries and a hair dryer. Accessible features are available where required: an accessible bathtub with a 35-inch-high grab bar, a ceiling hoist, a low-height view port in the door and 34-inch wheelchair-width doorways.

What does the daily Destination Fee include?

A mandatory $32.00 daily Destination Fee covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food & beverage credit at Hoyt's . The Government Rate waives the fee. Wi-Fi in the room is free at 25+ Mbps.

Where can I eat, and is there room service?

Hoyt's Chicago is the on-site restaurant, serving American dishes for breakfast, lunch, dinner and happy hour. It has river views and takes reservations. In-room dining from Hoyt's is available from 6:30 a.m. to 11 p.m. Market Place is the on-site bar for local beer, wine, prosecco and cocktails.

Is there a pool, and how can I stay active?

The hotel has no swimming pool. It does have a 24/7 fitness center with cardio and strength equipment, including a Peloton bike. You can also jog along the Chicago Riverwalk , about a 4-minute walk away.

How do I get from the airport to the hotel?

The hotel does not run an airport shuttle, but rapid transit is about one block away . From O'Hare, the CTA Blue Line takes about 40-55 minutes for a $5 fare and runs 24 hours. From Midway, the Orange Line reaches the Loop in about 30-40 minutes. Rideshare typically costs $40-50 from O'Hare and $25-35 from Midway.

Which sights can I walk to from the hotel?

On foot, Cloud Gate is about 5 minutes away and Millennium Park and the Art Institute of Chicago are about 7 minutes. Willis Tower is roughly 9-10 minutes, the Field Museum about 12 and Navy Pier about 15. The Chicago Architecture Center River Cruise departs only a few hundred feet from the hotel.

What are the check-in times and parking options?

Check-in is 4:00 PM and check-out is 11:00 AM . The front desk is staffed 24 hours. The hotel offers valet parking , and the overnight valet fee includes three in-and-out privileges. Discounted self-parking is available at nearby garages, such as 111 E. Wacker at $58 per night and 60 E Lake at $53, with a QR code from check-in.

Room

What does the 960 sq. ft. Room at Royal Sonesta Chicago Downtown look out on?

The room is set in the Loop, where the Chicago River meets Michigan Avenue, and offers views of the Chicago River and city skyline . Rooms are individually decorated and furnished, so the exact outlook and finishes can vary from room to room.

How is the bed set up, and how many people does this room sleep?

The room has one king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding, and it sleeps up to 3 guests . A rollaway/extra bed can be added for a surcharge. Children 17 and under stay free using existing bedding when they share a parent's or guardian's room.

What is the bathroom like?

It is a private bathroom with a shower/bathtub combination . Bathrobes, slippers, towels, free toiletries and a hair dryer are provided, so you can arrive with very little.

Is the room suitable for guests with mobility needs?

The room is set up as an accessible room, with a ceiling hoist , thin carpet and a closed-captioned TV. Please discuss your specific requirements with the hotel when booking so they can match you to the right room.

Is this room good for working during a business stay?

Yes. The room has a desk, desk chair and laptop workspace , WiFi at 25+ Mbps, free local calls, and an iron and ironing board. A coffee/tea maker and refrigerator are in the room. The hotel also has 24-hour front desk and business center services. Housekeeping is weekly, and connecting rooms are available if colleagues or family are travelling with you.

What does the daily Destination Fee cover?

A mandatory $32.00 daily Destination Fee covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's. The Government Rate waives the fee.

Where can I eat, and is there a pool or gym?

Hoyt's Chicago is the on-site restaurant, serving American cuisine for breakfast, lunch, dinner and happy hour. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. Market Place is the on-site bar. The hotel has no swimming pool , but its 24/7 fitness center has cardio and strength equipment and a Peloton bike. The Chicago Riverwalk is next door for jogging.

What is within walking distance of the hotel?

The Riverwalk and the Magnificent Mile are about a 4-minute walk away. Cloud Gate (the Bean) is about 5 minutes, and Millennium Park and the Art Institute of Chicago are about 7 minutes. Willis Tower is roughly 9–10 minutes, and Navy Pier is about 15 minutes on foot. The Chicago Architecture Center River Cruise departs only about 550–600 ft away.

How do I get to the hotel from O'Hare or Midway, and what are check-in rules?

The hotel has no airport shuttle , but it is about one block from Chicago's rapid transit. The CTA Blue Line from O'Hare takes about 40–55 minutes and the Orange Line from Midway about 30–40 minutes. Rideshare typically costs $40–50 from O'Hare and $25–35 from Midway. Check-in is 4:00 PM and check-out 11:00 AM . The booking guest must be at least 21 and present a photo ID and credit card. Valet parking is available if you drive.

Superior Suite (Hearing)

What does the Superior Suite (Hearing) look out on?

The suite opens onto views of the Chicago River and the city skyline . Royal Sonesta Chicago Downtown is a 39-story tower at 71 E Wacker Drive, right beside the Chicago Riverwalk, so the river and the Loop are on your doorstep.

How is the bed set up, and how many people can the suite sleep?

The suite has one king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding, and it sleeps up to 3 guests . A rollaway/extra bed can be added for a surcharge. Blackout drapes help with sleep.

What accessibility features does the Superior Suite (Hearing) have?

The suite is designed with accessibility in mind. It has a ceiling hoist , thin carpet and a closed-captioned TV . The 37-inch plasma TV also carries satellite and premium channels.

What is the bathroom like?

The suite has a private bathroom with a shower/bathtub combination . It comes with towels, bathrobes, slippers, free toiletries and a hair dryer.

What else is in the suite for a longer stay or working remotely?

The suite is 230 sq. ft. larger than a typical room is not claimed here; what it does offer is 960 sq. ft. of space with a desk and desk chair , free Wi-Fi (25+ Mbps), free local calls, a refrigerator, a coffee/tea maker and an iron and ironing board. Housekeeping is weekly, and the suite is individually decorated and furnished.

Is the suite suitable for families, and can I connect it to another room?

Children of all ages are welcome at Royal Sonesta Chicago Downtown, and children 17 and under stay free using existing bedding in a parent's or guardian's room. The suite sleeps three, a rollaway is available for a surcharge, and connecting rooms can be arranged for larger groups. The guest checking in must be at least 21 and show a photo ID and credit card.

What does the daily destination fee cover?

A mandatory $32 daily Destination Fee applies. It includes 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's . The fee is waived on the hotel's Government Rate.

Where can I eat and drink without leaving the hotel?

Hoyt's Chicago serves American cuisine for breakfast, lunch, dinner and happy hour, with river views, seasonal plates, craft cocktails and local brews, and it takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. The Market Place bar offers local beer, wine, prosecco and cocktails such as the Chicago Mule.

What is within walking distance, and how do I get here from the airport?

On foot, the Riverwalk is about 4 minutes away, Cloud Gate about 5 , and Millennium Park and the Art Institute of Chicago about 7 each. There is no swimming pool, but the 24/7 fitness center has a Peloton bike. The hotel has no airport shuttle. It is about a block from the rapid transit: the CTA Blue Line from O'Hare takes roughly 40-55 minutes and the Orange Line from Midway roughly 30-40. Valet parking is available.

Junior Suite (Fitness)

What does the Junior Suite (Fitness) look out on?

The suite overlooks the Chicago Riverwalk , giving a calm, urban outlook. Royal Sonesta Chicago Downtown sits at 71 E Wacker Drive, where the Chicago River meets Michigan Avenue, so the Riverwalk is right on your doorstep.

How are the beds arranged and how many people does the suite sleep?

The suite has one king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding, and it sleeps up to 3 guests . A rollaway/extra bed can be added for a surcharge, which is how a third guest is accommodated.

How big is the Junior Suite (Fitness) and is it comfortable for a longer stay?

At 780 sq. ft. it is a generously proportioned suite. It has a desk, desk chair and laptop workspace, a refrigerator, a coffee/tea maker, an iron and ironing board and free local calls. Housekeeping is weekly, and the individual decor gives it a lived-in feel that suits both short and longer visits.

What is the bathroom like?

It is a private bathroom with a shower/bathtub combination . You will find towels, bathrobes, slippers, free toiletries and a hair dryer.

Does the suite have accessibility features?

Yes. The room includes a ceiling hoist and a closed-captioned TV to support a range of guest needs. Please mention any specific requirements when you reserve.

What does the Destination Fee cover, and what are check-in and check-out times?

A mandatory $32 daily Destination Fee covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's. The Government Rate waives the fee. Check-in is at 4:00 PM and check-out is at 11:00 AM . The booking guest must be at least 21 and show a photo ID and credit card.

Where can I work out, and is there a pool or spa?

The hotel has a 24/7 fitness center with cardio and strength equipment, including a Peloton bike. You can also jog along the adjacent Chicago Riverwalk. The hotel does not have a swimming pool . Chicago's Lake Michigan beaches are free to use, and Oak Street Beach is widely cited as the nearest one to the Loop.

Where can I eat, and is room service available?

Hoyt's Chicago is the on-site restaurant, serving American cuisine for breakfast, lunch, dinner and happy hour with river views, and it takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. The Market Place bar offers local beer, wine, prosecco and cocktails such as the Chicago Mule.

Will it work for a family, and can I bring a pet?

Children of all ages are welcome. Children 17 and under stay free using existing bedding in a parent's or guardian's room, and connecting rooms are available for larger parties. The hotel is also pet-friendly , with up to two pets per suite and a $100 non-refundable fee per stay. Service animals are exempt.

How do I get here from the airport, and what is within walking distance?

The hotel has no airport shuttle . The CTA rapid transit is about one block away, with the Blue Line from O'Hare taking about 40-55 minutes for a $5 fare and the Orange Line from Midway about 30-40 minutes. Valet parking is available. On foot, Cloud Gate is about 5 minutes away, Millennium Park about 7, the Art Institute about 7 and the Magnificent Mile about 4. The Chicago Architecture Center River Cruise departs roughly 550-600 ft away.

Superior Studio (Columbus,)

How are the beds arranged in the Superior Studio, and how many guests does it sleep?

The Superior Studio at Royal Sonesta Chicago Downtown has 1 King Bed with hypo-allergenic bedding, a down comforter and a pillowtop mattress. A twin-size sofa bed brings the capacity to 3 guests . A rollaway/extra bed can be added for a surcharge.

How big is the Superior Studio?

The room measures 650 sq. ft. , which is generous for a downtown Chicago hotel room. It is a climate-controlled studio with a bed area, a desk with chair, and a thin-carpet floor that suits wheelchair users.

What accessibility features does this room have?

The Superior Studio is designed for accessibility. It has a roll-in shower , a ceiling hoist , a low-height view port in the door , thin carpet and a closed-captioned TV, making it a good fit for guests who use a wheelchair or need extra mobility support.

What is the bathroom like?

The private bathroom has a roll-in shower , a hair dryer, free toiletries and towels. Bathrobes and slippers are provided for a more comfortable stay.

What in-room amenities can I expect for a longer stay?

You get a 37-inch plasma TV with premium channels, free Wi-Fi at 25+ Mbps , a coffee/tea maker, a refrigerator, a desk and chair, and free local calls. Housekeeping is weekly. Blackout drapes and air conditioning help with rest. The hotel's in-room dining from Hoyt's Chicago runs from 6:30 a.m. to 11 p.m.

Is the Superior Studio suitable for families?

Yes. Royal Sonesta Chicago Downtown welcomes children of all ages, and children 17 and under stay free using existing bedding in a parent's or guardian's room. The twin sofa bed can sleep a child, and connecting rooms are available for families who need more space. The booking guest must be at least 21.

What does the daily Destination Fee include?

A mandatory $32.00 daily Destination Fee applies. It includes 24/7 fitness center access (with cardio, strength equipment and a Peloton bike), basic Wi-Fi for unlimited devices, two bottles of water on arrival, and a $10 food and beverage credit at Hoyt's . The Government Rate waives the fee.

Where can I eat, and is there a pool or spa?

Hoyt's Chicago is the on-site restaurant, serving American dishes for breakfast, lunch, dinner and happy hour, with river views and reservations accepted. Market Place is the on-site bar for local beer, wine and cocktails. The hotel does not have a swimming pool , but guests can use the 24-hour fitness center or jog along the adjacent Chicago Riverwalk.

How do I get to the hotel from the airport, and what are the parking options?

The hotel has no airport shuttle . It is about one block from the rapid transit system, with the CTA Blue Line running from O'Hare and the Orange Line from Midway. Rideshare from O'Hare is typically $40-50 and from Midway $25-35. The hotel offers valet parking , and discounted off-site self-parking is available at 111 E. Wacker ($58 per night) and 60 E Lake ($53 per night).

What is there to see within walking distance?

The Chicago Riverwalk is about a 4-minute walk away. Cloud Gate is about 5 minutes on foot, and Millennium Park and the Art Institute of Chicago are each about 7 minutes. The Magnificent Mile is roughly a 4-minute walk, and Navy Pier about 15 minutes.

Junior Suite

What does the Junior Suite at Royal Sonesta Chicago Downtown look out on?

The suite overlooks the Chicago River or the city skyline . The hotel is a 39-story tower at 71 E Wacker Drive, right beside the Chicago Riverwalk, so you are in the middle of the Loop.

How are the beds set up, and how many people can the Junior Suite sleep?

The suite has one king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding, and it sleeps up to 3 guests . A rollaway/extra bed is available for a surcharge for the third guest.

How much space does the suite offer, and what is in it?

At 780 sq. ft. it is a roomy suite with individual climate control, a desk and desk chair, a laptop workspace, an iron and ironing board, and a refrigerator. Blackout drapes help with sleeping in. Each suite is individually decorated and furnished.

What is the bathroom like?

The private bathroom has a shower/bathtub combination , plus bathrobes, slippers, towels, free toiletries and a hair dryer.

Is the Junior Suite suitable for families or longer stays?

Yes. The hotel welcomes children of all ages, and children 17 and under stay free using existing bedding in a parent's or guardian's room. With a rollaway option, connecting rooms on request, a refrigerator, a desk and an iron, it also works for longer visits. The booking guest must be at least 21.

Does the suite have features for guests with accessibility needs?

The suite offers closed-captioned TV, a ceiling hoist and thin carpeting . Guests with specific mobility requirements should tell the hotel when booking so the suite can be arranged to suit them.

What is included with my stay, and are there extra charges?

A mandatory $32 daily Destination Fee covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's. Pets are welcome for a $100 non-refundable fee per stay, and a refundable incidental deposit of around $100 may be taken at check-in.

Where can I eat and drink at the hotel?

Hoyt's Chicago is the on-site restaurant, serving American dishes for breakfast, lunch, dinner and happy hour with river views, and it takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. The Market Place bar serves local beer, wine, prosecco and cocktails.

Is there a pool or spa, and where can I work out?

The hotel has no swimming pool and no spa. There is a 24/7 fitness center with cardio and strength equipment including a Peloton bike, and guests can also jog along the adjacent Chicago Riverwalk.

How do I get here from the airport, and what is within walking distance?

The hotel has no airport shuttle . The CTA Blue Line from O'Hare takes about 40-55 minutes for a $5 fare, and the Orange Line from Midway takes about 30-40 minutes. Rideshare typically costs $40-50 from O'Hare and $25-35 from Midway. On foot, Cloud Gate is about 5 minutes away, Millennium Park and the Art Institute about 7, and the Magnificent Mile about 4. Valet parking is offered, and discounted self-parking nearby is around $58 a night at 111 E. Wacker.

Suite (Skyline)

What can I see from the Skyline Suite at Royal Sonesta Chicago Downtown?

The Skyline Suite is designed around sweeping skyline and Chicago River views from its living spaces. The hotel is a 39-story tower at 71 E Wacker Drive, where the river meets Michigan Avenue, so the suite sits right in the middle of the Loop.

How are the beds arranged and how many people does the suite sleep?

The suite has 1 king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding. A twin-size sofa bed gives a third sleeping space, so it sleeps 3 guests . A rollaway or extra bed can be added for a surcharge.

How big is the suite and what is the layout?

The Skyline Suite measures 1500 sq. ft. It has a bedroom plus generously proportioned living space, with a desk and desk chair. Each suite is individually decorated and furnished, so details of the décor can vary from one suite to another.

What is the bathroom like?

It is a private bathroom with a shower/bathtub combination . You'll find bathrobes, slippers, a hair dryer, free toiletries and plenty of towels.

What is included with the Skyline Suite, and is there a resort fee?

A mandatory daily Destination Fee of $32 applies. It covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's . The Government Rate waives the fee. In the suite you also get a coffee and tea maker, a refrigerator, a 37-inch plasma TV with satellite and premium channels, and free local calls.

Does the suite work for families or small groups?

Yes. The hotel is family-friendly and welcomes children of all ages. Children 17 and under stay free using existing bedding in a parent's or guardian's room. With the king bed and twin-size sofa bed the suite suits a family of three, and connecting rooms are available for larger parties. The booking guest must be at least 21.

Is the Skyline Suite accessible?

The suite lists a ceiling hoist and closed-captioned TV among its accessibility features. Guests with specific mobility needs should tell the hotel when booking so the suite can be arranged for them.

Where can I eat, and is there a pool or spa?

Hoyt's Chicago , the on-site restaurant, serves breakfast, lunch, dinner and happy hour with river views, and takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. The Market Place bar serves local beer, wine and cocktails. The hotel has no swimming pool , but guests have a 24/7 fitness center with a Peloton bike, and the Chicago Riverwalk is right outside for a jog.

How far is the suite from Millennium Park and the main sights, and how do I get here from the airport?

On foot, the Riverwalk is about 4 minutes away, Cloud Gate (the Bean) about 5, and Millennium Park and the Art Institute about 7 each. Navy Pier is about 15 minutes. The hotel has no airport shuttle , but the rapid transit system is about a block away and runs to both O'Hare and Midway. Rideshare from O'Hare typically costs $40-50, and from Midway $25-35.

Superior Suite (LaSalle)

What does the Superior Suite (LaSalle) look out on?

The suite opens onto city views of the Loop . The hotel stands at 71 E Wacker Drive, where the Chicago River meets Michigan Avenue, so you are in the middle of downtown with the Riverwalk next door.

How are the beds arranged and how many people does the suite sleep?

The Superior Suite (LaSalle) has one king bed with a down comforter, hypo-allergenic bedding and a pillowtop mattress, plus a twin-size sofa bed . It sleeps up to 3 guests . A rollaway/extra bed is available for a surcharge.

How big is the suite and what is the layout like?

The suite measures 960 sq. ft. It is individually decorated and furnished, with a desk and desk chair for working. Blackout drapes and climate-controlled air conditioning help you rest.

What is the bathroom like?

The private bathroom has a shower/bathtub combination, towels, bathrobes, slippers, free toiletries and a hair dryer.

Is the suite accessible?

Accessibility features include a ceiling hoist and a closed-captioned television. The suite also has thin carpet. If you need particular accessibility features, tell the hotel when you book so they can match them to your stay.

Is this suite a good choice for families or small groups?

Yes. Royal Sonesta Chicago Downtown welcomes children of all ages . Children 17 and under stay free using existing bedding in a parent's or guardian's room. The suite's king bed and twin-size sofa bed suit a family of three, and connecting rooms are available for larger groups. The booking guest must be at least 21 and show photo ID and a credit card at check-in.

What is included, and what does the Destination Fee cover?

The suite includes free WiFi (25+ Mbps) , free local calls, a coffee/tea maker, a refrigerator and a 37-inch plasma TV with satellite and premium channels. Housekeeping is weekly. A mandatory $32 daily Destination Fee covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's.

Where can I eat and drink at the hotel?

Hoyt's Chicago is the on-site restaurant, serving American dishes for breakfast, lunch, dinner and happy hour, with river views, and it takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. The Market Place bar serves local beer, wine, prosecco and cocktails such as the Chicago Mule.

Is there a pool, and what is within walking distance?

The hotel has no swimming pool , but it does have a 24/7 fitness center with a Peloton bike. The Riverwalk is about a 4-minute walk, Cloud Gate (the Bean) about 5 minutes and Millennium Park about 7 minutes. The Art Institute of Chicago is about 7 minutes on foot, and Navy Pier is about 15 minutes.

How do I get to the hotel from the airport, and is there parking?

The hotel has no airport shuttle . The CTA Blue Line runs from O'Hare in about 40-55 minutes for $5. The Orange Line runs from Midway in about 30-40 minutes. Rapid transit is about a block away. Valet parking is available, and the hotel garage has a 6'3" height limit. Check-in is 4:00 PM and check-out is 11:00 AM.

Premier Room, 1 King Bed, River View

What does the Premier Room, 1 King Bed, River View look out on?

As the name says, this room faces the Chicago River . Royal Sonesta Chicago Downtown is a 39-story tower at 71 E Wacker Drive, right beside the Chicago Riverwalk, so you wake up to the waterway at the heart of the city. The room is 450 sq. ft. and individually decorated.

How is the bed set up, and who does this room sleep comfortably?

The room has one king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding, and it sleeps 2 guests . That makes it a natural fit for couples or solo travelers. A rollaway/extra bed can be added for a surcharge, and connecting rooms are available if your group needs more space.

What is the bathroom like?

The bathroom is private and has a shower/bathtub combination . It comes with bathrobes, slippers, towels, a hair dryer and free toiletries, so you can unwind after a day out in the Loop.

Is this room a good choice for working or a longer stay?

Yes. The room has a desk and desk chair , free WiFi (25+ Mbps) and free local calls. It also has a refrigerator, a coffee/tea maker, and an iron and ironing board. Housekeeping is provided weekly, and the blackout drapes help you rest after a long day.

What is included with my stay in this room?

A mandatory $32 daily Destination Fee applies. It includes 24/7 fitness center access, basic WiFi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's . The fee is waived on the hotel's Government Rate.

Is there a pool or spa, and where can I work out?

The hotel does not have a swimming pool . Guests have a 24/7 fitness center with cardio and strength equipment, including a Peloton bike. You can also jog along the adjacent Chicago Riverwalk.

Where can I eat and drink without leaving the hotel?

Hoyt's Chicago is the on-site restaurant, serving American cuisine for breakfast, lunch, dinner and happy hour, with river views, and it takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. The Market Place bar pours local beer, wine, prosecco and cocktails such as the Chicago Mule.

How close is the room to Chicago's main sights?

The hotel sits in the Loop, so most sights are on foot. The Magnificent Mile and the Riverwalk are about 4 minutes away. Cloud Gate is about 5 minutes, and Millennium Park and the Art Institute of Chicago are about 7 minutes. Navy Pier is roughly 15 minutes on foot. The Chicago Architecture Center River Cruise departure point is only about 550-600 ft from the hotel.

How do I get here from the airport, and what are the parking options?

The hotel has no airport shuttle , but the rapid transit system is about one block away. From O'Hare the CTA Blue Line takes roughly 40-55 minutes for a $5 fare. From Midway the Orange Line takes about 30-40 minutes. If you drive, the hotel offers valet parking with three in-and-out privileges overnight. Discounted self-parking is available nearby at 111 E. Wacker and 60 E Lake, and the hotel garage has a height limit of 6'3".

What should I know about check-in, and can I bring a pet?

Check-in is at 4:00 PM and check-out is at 11:00 AM . The main guest must be at least 21 and show a photo ID and credit card. Cash is not accepted. Late arrivals as late as 2 AM need to be arranged in advance. The hotel is pet-friendly , with up to two pets per suite and no breed or weight restrictions, for a non-refundable $100 fee per stay.

Premier Room, 2 Queen Beds, River View

What does the Premier Room, 2 Queen Beds, River View look out on?

This room faces the water, with a view over the Chicago River . Royal Sonesta Chicago Downtown is a 39-story tower at 71 E Wacker Drive, right beside the Chicago Riverwalk, so the river is part of the setting both outside your window and at street level.

How are the beds arranged and how many guests does the room sleep?

The room has two Queen beds and sleeps up to 4 guests . The beds have pillowtop mattresses, down comforters and hypo-allergenic bedding, and blackout drapes help with sleeping in. A rollaway/extra bed can be added for a surcharge.

What is the bathroom like?

It is a private bathroom with a shower/bathtub combination . Bathrobes, slippers, towels, free toiletries and a hair dryer are provided.

Is this room a good choice for families?

Yes. The hotel welcomes children of all ages, and children 17 and under stay free in a parent or guardian's room using existing bedding. Two Queen beds suit a family of four at 500 sq. ft., and connecting rooms are available if you travel with a larger group. The booking guest must be at least 21 and show photo ID and a credit card at check-in.

What is included with my stay in this room?

Free in-room WiFi (25+ Mbps), free local calls and a coffee/tea maker come with the room. A mandatory Destination Fee of $32 per day also covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food & beverage credit at Hoyt's. The fee is waived on the hotel's Government Rate.

Does the room have accessible features?

Yes, the room's accessibility features include a ceiling hoist , and the TV supports closed captioning. The room also has thin carpet. Anyone with specific mobility needs should mention them when booking so the hotel can arrange the right room.

Is there a pool or gym at the hotel?

The hotel does not have a swimming pool . It does have a 24/7 fitness center with cardio and strength equipment, including a Peloton bike. You can also jog along the Chicago Riverwalk, which is right next to the hotel.

Where can I eat, and can I order in?

The on-site restaurant is Hoyt's Chicago , serving classic American dishes for breakfast, lunch, dinner and happy hour, and it takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. Market Place is the on-site bar, with local beer, wine, prosecco and cocktails such as the Chicago Mule.

How do I get here from the airport, and what is nearby on foot?

The hotel has no airport shuttle , but the 'L' is about a block away. From O'Hare the CTA Blue Line takes roughly 40-55 minutes for a $5 fare. From Midway the Orange Line takes about 30-40 minutes. On foot, the Magnificent Mile is about 4 minutes away, Millennium Park about 7 and the Art Institute of Chicago about 7. The Chicago Architecture Center River Cruise departs only a few hundred feet from the hotel. Check-in is from 4:00 PM, check-out is 11:00 AM, and valet parking is available.

Premier Room (Royal, Hearing)

What will I see from the Premier Room (Royal, Hearing) at Royal Sonesta Chicago Downtown?

The room looks out over the Chicago River or the city skyline . The hotel is a 39-story tower at 71 E Wacker Drive, next to the Chicago Riverwalk, which is about a 4-minute walk away. The specific view depends on the room allocated.

How are the beds arranged and who does the room sleep comfortably?

The room has 2 Queen Beds with pillowtop mattresses, hypo-allergenic bedding and down comforters. It sleeps up to four guests in 500 sq. ft. A rollaway or extra bed is available for a surcharge, and connecting rooms can be arranged for larger groups. Children 17 and under stay free using existing bedding in a parent's or guardian's room.

What hearing and accessibility features does this room have?

The room has a closed-captioned TV for hearing-impaired guests, thin carpet and a ceiling hoist. It also has air conditioning and blackout drapes. Service animals are welcome and exempt from the hotel's pet fee.

What is the bathroom like?

It is a private bathroom with a shower/bathtub combination . Guests get bathrobes, slippers, towels, a hair dryer and free toiletries.

What is included with the room, and what does the Destination Fee cover?

A mandatory $32 daily Destination Fee applies. It covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's. In the room you also have a 37-inch TV with satellite and premium channels, a coffee/tea maker, a refrigerator and free local calls.

Where can I eat and drink at the hotel?

Hoyt's Chicago is the on-site restaurant. It serves American dishes for breakfast, lunch, dinner and happy hour, takes reservations, and has river views. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. Market Place is an on-site bar serving local beer, wine, prosecco and cocktails.

How do I get from the airport to the hotel?

The hotel has no airport shuttle . Rapid transit is about one block away. The CTA Blue Line from O'Hare takes roughly 40-55 minutes for a $5 fare. The Orange Line from Midway takes roughly 30-40 minutes. Rideshare typically costs $40-50 from O'Hare and $25-35 from Midway.

What are the parking options?

The hotel has valet parking , and the overnight rate includes three limited in-and-out privileges. Discounted off-site self-parking is available, for example at 111 E. Wacker at about $58 a night. The hotel garage has a height limit of 6'3".

What is nearby, and does the hotel have a pool?

The hotel has no swimming pool , but it does have a 24/7 fitness center with a Peloton bike. Cloud Gate in Millennium Park is about a 5-minute walk, and the Art Institute of Chicago is about 7 minutes. Navy Pier is about 15 minutes on foot. Chicago's Lake Michigan beaches are free to use, and Oak Street Beach is the classic city beach.

What are the check-in rules?

Check-in is from 4:00 PM and check-out is at 11:00 AM . The main guest must be at least 21 and show a photo ID and credit card at check-in. Late arrivals need prior arrangement. The front desk is staffed 24 hours a day.

Premier Room (Royal,)

How many guests does the Premier Room at Royal Sonesta Chicago Downtown sleep?

The Premier Room measures 450 sq. ft. and sleeps up to 4 guests on 2 Queen Beds with pillowtop mattresses, down comforters and hypo-allergenic bedding. That makes it a comfortable fit for two couples, friends travelling together, or a family. A rollaway/extra bed is available for a surcharge.

What does the Premier Room look out on?

The room has downtown views that place you in the heart of the Loop. The hotel sits at 71 E Wacker Drive, where the Chicago River meets Michigan Avenue, and blackout drapes let you darken the room when you want to sleep in.

Is the Premier Room suitable for families?

Yes. Children of all ages are welcome, and children 17 and under stay free using existing bedding in a parent or guardian's room. Two Queen Beds suit a family of four, and connecting rooms are available for larger groups. The booking guest must be at least 21 and show a photo ID and credit card at check-in.

What is the bathroom like in the Premier Room?

It is a private bathroom stocked with towels, bathrobes, slippers, free toiletries and a hair dryer. Rooms are offered with a shower/bathtub combination, and accessible versions of the room have a roll-in shower .

Does the Premier Room have accessible features?

Accessible versions of the room have wheelchair-width doorways (34 inches) , a roll-in shower , a ceiling hoist , a low-height view port in the door, closed-captioned TV and thin carpet for easier maneuvering. Request an accessible room when you book.

What technology and refreshments are in the room?

You'll find a 37-inch plasma TV with satellite and premium channels, free WiFi (25+ Mbps) , a refrigerator , a coffee/tea maker and a desk for working. In-room dining from Hoyt's Chicago is delivered from 6:30 a.m. to 11 p.m.

What does the daily Destination Fee include?

The mandatory $32 daily Destination Fee includes 24/7 fitness center access (with cardio, strength equipment and a Peloton bike), basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food & beverage credit at Hoyt's . The Government Rate waives the fee.

Is there a pool or spa, and where can I eat?

The hotel has no swimming pool , but the 24/7 fitness center is on site and the Chicago Riverwalk is a short walk for a jog. For dining, Hoyt's Chicago serves American cuisine for breakfast, lunch, dinner and happy hour with river views, and takes reservations. Market Place is the on-site bar for local beer, wine and cocktails.

How do I get to the hotel from the airport, and what about parking?

The hotel does not run an airport shuttle, but rapid transit about one block away serves both O'Hare and Midway. The CTA Blue Line from O'Hare takes roughly 40-55 minutes, and the Orange Line from Midway about 30-40 minutes. Valet parking is available, with in-and-out privileges for overnight guests. Check-in is at 4:00 PM and check-out at 11:00 AM.

Premier Room (Royal, Tub)

What does the Premier Room (Royal, Tub) look out on?

The room has views toward the Chicago Riverwalk and the city skyline . The hotel is a 39-story tower at 71 E Wacker Drive, right beside the Riverwalk, so you wake up in the middle of the Loop.

How are the beds arranged and how many people does this room sleep?

Choose 1 King or 2 Queen Beds . The room is 500 sq. ft. and sleeps up to 4 guests . A rollaway/extra bed can be added for a surcharge. Two queen beds suit a family or two couples, while the king suits a couple.

What is the bathroom like, and is it accessible?

The private bathroom has a shower and bathtub combination , with bathrobes, slippers, free toiletries, towels and a hair dryer. The Premier Room (Royal, Tub) also offers accessibility features: an accessible bathtub with a grab bar 34 inches high and a ceiling hoist, plus a closed-captioned TV.

What is included in the room, and what does the Destination Fee cover?

The room has a 37-inch TV with satellite and premium channels , a coffee/tea maker, a refrigerator, a desk and chair, free local calls and free WiFi. A mandatory $32.00 daily Destination Fee covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's. The Government Rate waives the fee.

Is the Premier Room (Royal, Tub) a good choice for families?

Yes. Children of all ages are welcome, and children 17 and under stay free using existing bedding in a parent's or guardian's room. The two-queen layout sleeps four, and connecting rooms are available for larger groups. The booking guest must be at least 21 and show photo ID and a credit card at check-in.

Where can we eat, and is there room service?

Hoyt's Chicago is the on-site restaurant, serving American dishes for breakfast, lunch, dinner and happy hour, with river views. It takes reservations. In-room dining from Hoyt's runs from 6:30 a.m. to 11 p.m. Market Place, the on-site bar, serves local beer, wine, prosecco and cocktails such as the Chicago Mule.

How do we get from O'Hare or Midway to the hotel?

The hotel does not run an airport shuttle, but the CTA is about a block away. From O'Hare, the Blue Line takes roughly 40-55 minutes for a $5 fare. From Midway, the Orange Line takes about 30-40 minutes . Rideshare typically costs $40-50 from O'Hare and $25-35 from Midway.

What is within walking distance of the hotel?

The Chicago Riverwalk is about 4 minutes on foot and the Magnificent Mile about one block east. Cloud Gate (the Bean) is about 5 minutes away, and Millennium Park and the Art Institute of Chicago are each about 7 minutes. Navy Pier is roughly a 15-minute walk. A Chicago Architecture Center River Cruise departs only a short distance from the hotel.

Is there a pool, and what about parking and pets?

The hotel has no swimming pool . It does have a 24/7 fitness center with a Peloton bike, and guests can jog along the Riverwalk. Valet parking is offered, with three in-and-out privileges on the overnight fee. Discounted off-site self-parking is $58 a night at 111 E. Wacker and $53 at 60 E Lake. Pets are welcome, up to two per suite, for a $100 non-refundable fee per stay .

Premier Room

What does the Premier Room at Royal Sonesta Chicago Downtown look out on?

The Premier Room has views of the Chicago River and the city skyline . The hotel is a 39-story tower at 71 E Wacker Drive, right beside the Chicago Riverwalk, so you are in the middle of the Loop.

How are the beds arranged and who does the Premier Room sleep?

The room has one king bed with a pillowtop mattress, down comforter and hypo-allergenic bedding, and it sleeps 2 guests . It suits a couple or a solo traveler. A rollaway/extra bed can be added for a surcharge. Children 17 and under stay free using existing bedding in a parent's or guardian's room.

How big is the room and what is the layout?

The Premier Room measures 450 sq. ft. It has a sleeping area, a desk with chair and a laptop workspace. It is individually decorated and furnished, with blackout drapes and air conditioning.

What is the bathroom like?

It is a private bathroom with a shower/bathtub combination . Bathrobes, slippers, towels, free toiletries and a hair dryer are provided.

Is the Premier Room accessible?

The room has a ceiling hoist, thin carpet and a closed-captioned TV to help guests with mobility or hearing needs. The front desk is staffed 24 hours a day if you want to discuss your requirements before arrival.

Can I connect the Premier Room to another room for family or friends?

Connecting rooms are available , which helps families or small groups who want adjoining space. The hotel also offers a Family Suite, and children of all ages are welcome.

What is included with the room, and is there a resort fee?

A mandatory $32 daily Destination Fee applies. It includes basic WiFi for unlimited devices, 24/7 fitness center access, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's. The Government Rate waives the fee.

Where can I eat, and is room service offered?

Hoyt's Chicago is the on-site restaurant. It serves American dishes for breakfast, lunch, dinner and happy hour, with river views, and it takes reservations. In-room dining from Hoyt's runs 6:30 a.m. to 11 p.m. Market Place is the on-site bar and lounge.

Is there a pool or gym, and what is within walking distance?

The hotel has no swimming pool . It does have a 24/7 fitness center with cardio and strength equipment and a Peloton bike, and you can jog the Chicago Riverwalk. Walking times from the hotel are about 4 minutes to the Riverwalk, 5 to Cloud Gate, 7 to Millennium Park and the Art Institute of Chicago, and 15 to Navy Pier.

How do I get from the airport, and what are the parking options?

The hotel has no airport shuttle . The CTA Blue Line from O'Hare takes about 40-55 minutes, and the Orange Line from Midway takes about 30-40 minutes. State Station is about 4 minutes on foot. The hotel offers valet parking, and discounted off-site self-parking is available. The hotel garage has a 6'3" height limit.

Room, Multiple Beds

What does the 1,700 sq. ft. Room, Multiple Beds look out on?

This room has views toward the Chicago Riverwalk . Royal Sonesta Chicago Downtown sits at 71 E Wacker Drive in the Loop, where the Chicago River meets Michigan Avenue. The hotel is a 39-story tower, so the room is well placed for city and river outlooks.

How are the beds arranged, and how many guests does the room sleep?

The room has two king beds with pillowtop mattresses, down comforters and hypo-allergenic bedding. It sleeps up to 5 guests . A rollaway/extra bed is available for a surcharge. Children 17 and under stay free using existing bedding in a parent's or guardian's room.

Is this room a good choice for families or groups?

Yes. At 1,700 sq. ft. it is one of the most spacious options at Royal Sonesta Chicago Downtown. Two king beds, room for 5 and a refrigerator make it practical for families. The hotel welcomes children of all ages. Connecting rooms are available if your party needs more space. The booking guest must be at least 21 and show a photo ID and credit card at check-in.

What is the bathroom like?

The room has a private bathroom with a shower/bathtub combination . Bathrobes, slippers, towels, free toiletries and a hair dryer are provided, so you can unwind after a day exploring the Loop.

Is the room accessible for guests with mobility or hearing needs?

The room's accessibility features include a ceiling hoist and a closed-captioned TV . The flooring is thin carpet. If you need specific equipment, tell the hotel when you book.

What in-room comforts can I expect for a longer stay?

The room has a 37-inch plasma TV with premium channels , free WiFi (25+ Mbps) , a refrigerator and a coffee and tea maker. There is also a desk with chair and laptop workspace, plus an iron and ironing board. Free local calls and weekly housekeeping are included. Hoyt's in-room dining delivers from 6:30 a.m. to 11 p.m.

What does the daily Destination Fee cover?

A $32 daily Destination Fee applies. It covers 24/7 fitness center access (including a Peloton bike), basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's . The hotel has no swimming pool.

How close are the Riverwalk, Millennium Park and the main sights?

The hotel is about a 4-minute walk to the Chicago Riverwalk and the Magnificent Mile. Cloud Gate (the Bean) is about 5 minutes away, and Millennium Park and the Art Institute of Chicago are about 7 minutes. Navy Pier is roughly a 15-minute walk. Hoyt's Chicago is on site for breakfast, lunch, dinner and happy hour.

How do I get to the hotel from O'Hare or Midway, and is parking available?

The hotel has no airport shuttle , but the CTA 'L' is about a block away. The Blue Line runs from O'Hare in roughly 40-55 minutes, and the Orange Line runs from Midway in about 30-40 minutes. Rideshare is another option. Valet parking is available, and the overnight valet fee includes three in-and-out privileges. Check-in is at 4:00 PM and check-out at 11:00 AM.

Suite, 2 Bedrooms

What can I see from the 2-bedroom suite at Royal Sonesta Chicago Downtown?

The suite looks out over the downtown skyline and the Chicago Riverwalk . The 39-story tower stands at 71 E Wacker Drive, right beside the river, where the Chicago River meets Michigan Avenue.

How are the beds arranged and how many people does the suite sleep?

The suite has one king bed plus additional bedding and sleeps up to five guests . A rollaway/extra bed is available for a surcharge. Children 17 and under stay free using existing bedding in a parent's or guardian's room, while guests 18 and over are charged as adults.

How big is the suite, and what is the layout?

It is 1,700 sq. ft. with two bedrooms , which gives a family or a small group much more room than a standard guest room. Both bedrooms have pillowtop mattresses, down comforters, hypo-allergenic bedding and blackout drapes. The suite is individually decorated and furnished, and it has a desk and chair if you need to work.

What is the bathroom like?

The private bathroom has a shower/bathtub combination. It comes with bathrobes, slippers, towels, a hair dryer and free toiletries.

Is the suite accessible?

It was designed with accessibility in mind. It has a ceiling hoist , thin-pile carpet for easier movement and a closed-captioned TV . Guests who need specific features should mention them when booking so the hotel can match them to the room.

Is this suite a good choice for families or business travelers?

Yes, for both. Children of all ages are welcome. The suite has two bedrooms, a refrigerator, a coffee/tea maker, a desk, free local calls and an iron and ironing board . Connecting rooms are available if your group needs more space. The front desk and business center run 24 hours a day.

What is included with my stay?

A mandatory $32 daily Destination Fee covers 24/7 fitness center access, basic Wi-Fi for unlimited devices, two bottles of water on arrival and a $10 food and beverage credit at Hoyt's. The suite itself also has a 37-inch TV with premium channels and free Wi-Fi. The fee is waived on the hotel's Government Rate.

Where can I eat, and what is within walking distance?

Hoyt's Chicago is the hotel restaurant. It serves American dishes for breakfast, lunch, dinner and happy hour, takes reservations, and offers in-room dining from 6:30 a.m. to 11 p.m. The Market Place bar pours local beer, wine and cocktails. On foot, the Riverwalk is about 4 minutes away, Cloud Gate (the "Bean") about 5, and Millennium Park and the Art Institute about 7 each. The Magnificent Mile is about a block east.

Is there a pool or a beach at the hotel?

The hotel has no swimming pool . It does have a 24/7 fitness center with cardio and strength equipment and a Peloton bike, and you can jog along the Riverwalk. For swimming, Chicago's Lake Michigan beaches are free to use. Oak Street Beach is the one most often cited as closest to the Loop, and it is a freshwater lake rather than the ocean.

How do I get to the hotel from the airport, and what are the parking options?

The hotel has no airport shuttle . The rapid transit system is about one block away. The CTA Blue Line runs from O'Hare in roughly 40–55 minutes for a $5 fare, and the Orange Line runs from Midway in roughly 30–40 minutes. If you bring a car, the hotel offers valet parking , and the overnight valet fee includes three limited in-and-out privileges. The hotel garage has a 6'3" height limit. Discounted self-parking is also available at off-site garages.

Food & drink

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Is breakfast included at Royal Sonesta Chicago Downtown?

Room rates do not include breakfast; Hoyt's Chicago serves breakfast and you can use the restaurant or order in-room dining from 6:30 a.m. to 11 p.m.

What on-site dining options does Royal Sonesta Chicago Downtown have?

The hotel’s on-site restaurant is Hoyt's Chicago, which serves breakfast, lunch, dinner and happy hour, and the property also has the Market Place bar/lounge.

Are there room service or in-room dining options at Royal Sonesta Chicago Downtown?

Yes — in-room dining is available with delivery from Hoyt's Chicago from 6:30 a.m. until 11 p.m.

Does Hoyt's Chicago at Royal Sonesta Chicago Downtown take reservations?

Yes, Hoyt's Chicago accepts reservations.

Does the destination fee at Royal Sonesta Chicago Downtown include any dining credit?

Yes, the mandatory daily Destination Fee includes a $10 food and beverage credit at Hoyt's Chicago.

Can children dine at Hoyt's Chicago in Royal Sonesta Chicago Downtown?

Yes, children of all ages are welcome to dine at Hoyt's Chicago alongside adults.

What are Hoyt's Chicago's dining hours at Royal Sonesta Chicago Downtown?

Hoyt's serves breakfast 6:30–11:00 AM daily; lunch starts at 11:00 AM; dinner service begins at 4:00 PM with extended hours on weekends — check with the concierge for exact daily times.

Does Royal Sonesta Chicago Downtown have a bar on-site and what are the hours?

The hotel’s Market Place bar/lounge offers drinks; bar service hours vary by day, with late-night hours on Fridays and Saturdays — contact the hotel for current times.

Does Royal Sonesta Chicago Downtown offer locally sourced drinks or craft cocktails?

Yes, Hoyt's Chicago features craft cocktails and local brews, and Market Place lists locally sourced beer, wine and cocktails.

Spa & wellness

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Does Royal Sonesta Chicago Downtown have a spa?

No — third-party listings and the hotel's information indicate there is no on-site spa at Royal Sonesta Chicago Downtown.

Are spa treatments available through Royal Sonesta Chicago Downtown's concierge?

The hotel's concierge can assist with off-site spa recommendations and bookings, but the property does not list on-site spa services.

Is there a sauna or steam room at Royal Sonesta Chicago Downtown?

No on-site sauna or steam room is listed for Royal Sonesta Chicago Downtown.

Does Royal Sonesta Chicago Downtown offer massage or in-room treatments?

The hotel does not list on-site massage or in-room spa treatments; ask the concierge for local service providers.

Can I find wellness packages at Royal Sonesta Chicago Downtown?

No on-site wellness or spa packages are listed; check with the hotel's front desk or concierge for nearby options.

Is there a beauty salon at Royal Sonesta Chicago Downtown?

There is no on-site beauty salon listed for this property; the concierge can provide nearby salon referrals.

Are spa facilities included with the destination fee at Royal Sonesta Chicago Downtown?

No — the destination fee covers fitness-center access, Wi‑Fi, two arrival waters and a Hoyt's dining credit; it does not include spa facilities.

Where can I get a massage near Royal Sonesta Chicago Downtown?

The hotel concierge can recommend and book nearby spas and massage providers, since there is no spa on-site.

Pools & on site

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Does Royal Sonesta Chicago Downtown have a swimming pool?

No — the hotel does not have a swimming pool on-site.

Are there any nearby public pools I can use while staying at Royal Sonesta Chicago Downtown?

The hotel does not list nearby public pools; contact the concierge for local pool or fitness club options.

Does the destination fee at Royal Sonesta Chicago Downtown include pool access?

No — the destination fee covers fitness-center access, Wi‑Fi, arrival waters and a Hoyt's credit; it does not include pool access because there is no pool.

Can guests swim in Lake Michigan while staying at Royal Sonesta Chicago Downtown?

Guests can visit Chicago's Lake Michigan beaches, but swimming conditions depend on the beach and weather; the hotel can advise on beach options and travel directions.

Is there any seasonal outdoor swim option associated with Royal Sonesta Chicago Downtown?

No seasonal or outdoor on-site swimming options are listed for the property.

Does Royal Sonesta Chicago Downtown offer access to a partner hotel pool?

No partner pool access is listed; ask the concierge if temporary arrangements are available with nearby clubs.

What fitness alternatives does Royal Sonesta Chicago Downtown offer since there is no pool?

The hotel offers a 24/7 fitness center with cardio and strength equipment including a Peloton bike, and guests can jog along the adjacent Chicago Riverwalk.

Weather & seasons

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What is the best time of year to visit Royal Sonesta Chicago Downtown for pleasant weather?

May, June and September are generally cited as the best months for favorable weather and lighter crowds.

What is Chicago weather like in summer when staying at Royal Sonesta Chicago Downtown?

Summers (June–August) are typically hot, with average highs in the 70s–80s°F and occasional storms or short heavy showers.

How cold are winters around Royal Sonesta Chicago Downtown?

Winters are cold and can be bitter, especially in January and February, with occasional snow reported during the season.

What should I pack for spring at Royal Sonesta Chicago Downtown?

Spring is often cool, windy and rainy — bring layers and a waterproof jacket as temperatures rise from early spring into May.

Is fall a good time to visit Royal Sonesta Chicago Downtown?

Yes — September and October are popular for mild weather and fewer summer crowds, though temperatures drop by November.

Are there seasonal weather considerations for outdoor activities near Royal Sonesta Chicago Downtown?

Yes — Chicago weather can change quickly: summers may have sudden storms, winters are cold and windy, and the lakeshore can feel cooler than inland areas.

What are typical temperature ranges I can expect when staying at Royal Sonesta Chicago Downtown?

Average monthly temperatures range from cold winter lows around the low single digits Celsius to summer highs near the upper 20s Celsius.

Do weather conditions affect attractions near Royal Sonesta Chicago Downtown?

Severe weather can affect outdoor activities on the Riverwalk or streetside sightseeing; indoor museums and attractions remain open year-round, but check operating hours during extreme weather.

Getting there & around

9
How do I get to Royal Sonesta Chicago Downtown from O'Hare Airport?

There is no hotel shuttle; you can take the CTA Blue Line to downtown or use a taxi/rideshare. The Blue Line runs to the Loop and is a direct public-transit option to reach the hotel area.

How do I get to Royal Sonesta Chicago Downtown from Midway Airport?

There is no hotel shuttle; take the CTA Orange Line into the Loop or use a taxi/rideshare to reach the hotel. The Orange Line connects directly to downtown transit stations.

Is Royal Sonesta Chicago Downtown near public transit?

Yes, the hotel is close to multiple transit options, with State Station and Randolph-Wabash Station about a 4-minute walk away and Millennium Station roughly 800 feet from the property.

Does Royal Sonesta Chicago Downtown offer airport shuttle service?

No, Royal Sonesta Chicago Downtown does not offer airport shuttle service.

Does the hotel offer parking at Royal Sonesta Chicago Downtown?

The hotel offers valet parking and there are nearby off-site self-parking options; the hotel provides QR codes at check-in for discounted nearby garage rates.

Can I drive to Royal Sonesta Chicago Downtown and leave my car there overnight?

Yes, overnight valet parking is available at the hotel; check current valet pricing and height limits with the hotel as rates and restrictions may apply.

Is Royal Sonesta Chicago Downtown wheelchair accessible?

Yes, the hotel offers wheelchair-accessible rooms and accessible public areas including a registration desk and a stair-free path to the entrance.

What is the hotel's address for my GPS or rideshare?

The address is 71 E Wacker Dr, Chicago, Illinois, 60601, US.

What is the phone number to contact BookResorts about Royal Sonesta Chicago Downtown bookings?

You can reach BookResorts agents 24/7 for bookings at +1 (888) 605-1350.

Things to do

8
What attractions are within walking distance of Royal Sonesta Chicago Downtown?

The hotel sits where the Chicago River meets Michigan Avenue and is steps from the Chicago Riverwalk, Millennium Park, Cloud Gate (the Bean), the Art Institute, and the Magnificent Mile.

Can I jog from Royal Sonesta Chicago Downtown?

Yes, guests can jog directly along the Chicago Riverwalk right outside the hotel or use the hotel's 24/7 fitness center as an alternative.

Are architecture river cruises easy to access from Royal Sonesta Chicago Downtown?

Yes, the Chicago Architecture Center river cruise departure point is about 550–600 feet from the hotel and the concierge can assist with tickets and reservations.

Is Navy Pier near Royal Sonesta Chicago Downtown?

Yes, Navy Pier is about a 15-minute walk (roughly one mile) from the hotel.

Can I visit the major museums from Royal Sonesta Chicago Downtown?

Yes, the Art Institute is about a 7-minute walk and the Field Museum and Shedd Aquarium are reachable from the hotel, with the Field Museum around a 12-minute walk.

Are there beaches near Royal Sonesta Chicago Downtown?

Yes, Oak Street Beach and North Avenue Beach on Lake Michigan are accessible from downtown; Oak Street Beach is commonly listed as the nearest city beach, about a few kilometers away.

What day-trip options are available from Royal Sonesta Chicago Downtown?

Popular car-free day trips from downtown include Indiana Dunes National Park by commuter rail and Milwaukee by Amtrak; the concierge can advise on transit options.

Does Royal Sonesta Chicago Downtown offer fitness facilities for active travelers?

Yes, the hotel has a 24/7 fitness center with cardio and strength equipment including a Peloton bike, plus outdoor running along the Riverwalk.

Weddings & celebrations

9
Does Royal Sonesta Chicago Downtown host weddings?

Yes, Royal Sonesta Chicago Downtown offers event and wedding services across its meeting and event spaces.

What wedding venues does Royal Sonesta Chicago Downtown have?

Notable venues include the Grand Ballroom and the Penthouse Ballroom on the 39th floor, plus additional meeting rooms and an outdoor Penthouse Terrace.

How many guests can the Penthouse Ballroom at Royal Sonesta Chicago Downtown hold for a wedding?

The Penthouse Ballroom is listed as accommodating up to 120 wedding guests for receptions per the hotel's wedding page.

What is the capacity of the Grand Ballroom for weddings at Royal Sonesta Chicago Downtown?

The Grand Ballroom is a larger event space on the property; consult the hotel for specific seating layouts and maximum capacities for your event.

Can I reserve a block of rooms for my wedding at Royal Sonesta Chicago Downtown?

Yes, couples can reserve a block of guest rooms for wedding guests through the hotel.

Is there outdoor event space for cocktail hours at Royal Sonesta Chicago Downtown?

Yes, the Penthouse Terrace is an outdoor rooftop event space adjacent to the Penthouse Ballroom commonly used for cocktail hours.

Does Royal Sonesta Chicago Downtown offer in-house catering for weddings?

The hotel has on-site dining (Hoyt's Chicago) and offers event catering services; contact the hotel's events team for menu and catering details.

Can Royal Sonesta Chicago Downtown handle hybrid or virtual wedding events?

Yes, the property offers hybrid or virtual meeting capability via video conferencing for events; discuss technical needs with the events team.

Who should I contact to inquire about weddings at Royal Sonesta Chicago Downtown?

Contact the hotel's events or sales team directly for availability, pricing, and site tours; BookResorts can also assist with booking support at +1 (888) 605-1350.

Booking & prices

10
What are Royal Sonesta Chicago Downtown's standard check-in and check-out times?

Standard check-in is 4:00 PM and standard check-out is 11:00 AM.

Is breakfast included with rooms at Royal Sonesta Chicago Downtown?

Rates do not automatically include breakfast; Hoyt's Chicago serves breakfast and the hotel's destination fee does not make the hotel an all-inclusive property.

Does Royal Sonesta Chicago Downtown charge a destination or resort fee?

Yes, a mandatory daily Destination Fee applies and includes fitness center access, basic Wi-Fi for unlimited devices, two arrival waters, and a $10 food & beverage credit at Hoyt's.

Can children stay free at Royal Sonesta Chicago Downtown?

Children 17 and under can stay free using existing bedding when sharing a parent or guardian's room; the reservation holder must be at least 21 to check in.

Does Royal Sonesta Chicago Downtown allow pets and are there fees?

Yes, the hotel is pet-friendly and allows up to two pets per suite with a non-refundable $100 pet fee per stay; service animals are exempt.

What payment methods does Royal Sonesta Chicago Downtown accept?

The hotel accepts major credit cards including Visa, Mastercard, American Express and Discover; cash is not accepted and a credit card is required to guarantee reservations.

Is there an incidental deposit at Royal Sonesta Chicago Downtown?

A refundable incidental deposit may be collected by credit card at arrival and is returned after check-out subject to inspection; amounts are set by the hotel at check-in.

Can I request a late check-in or late check-out at Royal Sonesta Chicago Downtown?

Late check-in can be arranged; for late arrivals as late as 2:00 AM, prior arrangement or booking the preceding night is recommended. For late check-out, contact the front desk to request availability.

How do I book a room at Royal Sonesta Chicago Downtown through BookResorts?

You can contact BookResorts agents 24/7 at +1 (888) 605-1350 for booking assistance and support.

Are there themed suites available at Royal Sonesta Chicago Downtown?

Yes, the hotel offers themed suites including Family Suite, Fitness Suite, and Skyline Suite among its suite types.

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Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for Royal Sonesta Chicago Downtown after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

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Free perks & upgrades

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General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with Royal Sonesta Chicago Downtown.

Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

12. Prohibited conduct

You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

13. Reviews & user content

If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.

Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

7. Your privacy rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.

About BookResorts · Independent since 1993

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BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

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This is not the official website of Royal Sonesta Chicago Downtown. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by Royal Sonesta Chicago Downtown or its parent brand.

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